And the re-installation still failed at the same place.Īdditionally, I have to use VPN to connect to the internet, some sites still don't work well. I tried, the installation was freezing at the same place.Įdit 2: I chatted to another Microsoft support agent, he suggested me to remove the Office before installing, I then removed them in Applications, there was no Library/Containers or Library/Group Containers (I guess it is because the installation was not completed). Does anyone have a solution? Otherwise, how could I clean what I have installed completely?Įdit 1: I chatted to Microsoft support yesterday, and they let me create a new user account on my Mac, and install Office 365 under that account. I did pay attention to close all browsers and applications (except Finder) before launching the installer. Go to Settings (the gear icon) via the Start/Windows icon bottom left of your screen, click on Update & Security > Troubleshoot (4th down in the menu on my PC) > Find & Fix problems > Windows Store Apps (at the very bottom). Then, I found the answer of dianeoforegon here. I followed this answer and launched Disk Utility, but it seems that there is no repair disk permission in Sierra. For the past year and up to 3 weeks ago, the Jigsaw program was working fine. The installation froze when Running Package Scripts. I just downloaded Office 365 for Mac, and tried to install it in macOS Sierra 10.12.5.
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